I need to touch upon how terrible your flight and client service was these days. Flight 4425 was suppose to depart at 5 pm from DC and have to Atlanta. We didn’t just take off from DC until finally 6:20 pm. We had been explained to it had been destined to be a 10 moment delay but we never ever boarded the airplane till way later on. Then the pilot claimed there was no delay Inspite of currently being delayed 45 minutes then had us sit within the runway for over 35 minutes. I recognize you haven't any Command above the turbulence we professional but we arrived in ATL and so they didn’t Have a very terminal for us to unboard.
I’ve been bouncing about due to the fact 9am this early morning from Roatan Honduras to Miami by having an sudden delay there with flight from Miami to Charlotte nc to start with they mentioned aircraft was to hot , then when we were being allowed to board they mentioned they'd a lot of gas and had to offload ten,000 lbs after forty five min they decided not to do this , we were being delayed on just take off, on our arrival to Charlotte we needed to hurry to gate , my spouse is handicapped as well as the attendant had to run pushing her to gate to notice that our subsequent flight was delayed two one/2 hrs .
My spouse And that i experienced flight reservations for these days (March fifteen, 2014) and following a regimen heart scan on Wednesday of this week, he was diagnosed using a significant coronary heart problem. On Friday, March 14, 2014 he had to have a coronary heart catherization and it had been unachievable for us to go on our family vacation. I called American Airways Purchaser Service and was nicely advised “difficult luckâ€.
I labored at Boeing for quite a few a long time, until eventually I ultimately came to my senses to the fact that the CEO Jim McNerney will not genuinely issue himself With all the ‘actual perform’ staying completed. As an alternative, he cuts it down to this point with layoffs, that he actually shoots himself while in the foot. You should Consider this would damage. Nevertheless, he leaves just a corporation before the penny drops. He did the very same thing with 3M before he took the job since the Boeing CEO.
Our Pal experienced now skipped her overall shift at do the job and we ended up pretty upset. Her mobile phone was managing low as we experienced invested the whole afternoon within the cell phone together with her as well as the Airways checking in on our son. She was told to wait, so she did.
March twenty five I flew from Austin to Ft Myers which has a aircraft alter In Charlotte. When scheduling my flight I requested wheelchair guidance. Had to hunt a person up in Austin. Was taken to gate 2hours ahead of time but was assured there could well be assistance for boarding. Gate was adjusted without having one particular at he desk could discover no aid, and with wonderful issue proceeded to new gate. All over again no assistance in boarding.
no. 0012309351902 from SNA to DFW. I used to be issued long run flight passes great for your 12 months. I'm writing to request that you simply waive the $two hundred transfer cost when I am able to use the passes.
Distressing sufficient to pay a large selling price for that spherical-trip ticket, distressing ample that there was a stop —— I've had two or three non-stoppers intending to Cleveland from Albany prior to now. It will make me worried about flying.
Following this conversation, I´ve tried to terminate our flight (naturally I didn´t wish to fly With this plane anymore), nevertheless the attendant business brusquely warned us that if the plane was repaired, our baggage would go with the aircraft! Even though I asked For additional of three occasions to get my luggage. Just after +/- 3 hrs, In spite of lots of folks frightened and concerned the aircraft remaining toward Miami. As everyone during the airplane shed the relationship that may take place at 21: 30h, AA informed us that we'd be reallocated in the next and past flight from the working day, at midnight. Presented The shortage of House we experience in the first flight (from São Paulo), we experienced managed to e-book the seat twenty, which there are no chair before us, so a bit more House with the legs. Which fell down as a result of these issues with the delay. Arriving on the airport, they built us run (the person of AA came in a bit car or truck and explained to Every person Hurry up Guys, hurry up) on the aircraft. Whenever we arrived for the doorway the manager instructed us that we would have to go individual within the airplane and that we lost the chair 20. She advised us that she had to independent others folks to to Allow an Grownup with a child. Amusing no?? Exactly what does she wanted?? My 6 several years old boy flying alone??? I just mentioned which i wished to fly with each other, it had been our previous working day of getaway. I even accept to be accommodated on the following flight, she just stated, no you may fly During this one, and once more I heard, your baggage will go on this flight. My son understood what was mentioned and start to cry since he didn´t wished to be separated from one of us.
Flt 1999 from FLL on11-22-15 was a mess. Was delayed due to the fact all baggage was not loaded due to rain,then the baggage was loaded improperly, we taxied again to your terminal, preset the baggage after which we needed fuel because we ended up delayed. We waited for someone to come back to unlock the fuel tank(that technique) for at least 40 mins.
My relatives just traveled from Boston MA to Charlotte NC and experienced a Awful knowledge boarding the aircraft. Both my kids have disabilities and we had been created to board the aircraft last. I'm not pleased with how your airline treats young children with disabilities. A plan alter ought to be produced.
Tomorrow, on my BIRTHDAY, I’ll deal with your 3rd share allocation like a special birthday existing from all of you and tank you since-
never ever at any time been given this kind of bad service and a company that basically doesn’t treatment about there spending customers
You will find there's middle aged African American female with a brief hair cut and glasses at your Philadelphia Airport location who refused to present me her comprehensive name After i requested it as a result of her despicable Perspective. She eventually advised me her title was “D†and hid her name badge as she mentioned this. “D†would not are entitled to a work in customer service and especially not with your top quality check in place in which I encountered her. As I rushed previous the extensive TSA line to your self service ticketing counter with only 40 minutes till my flight departed I had been joyful to determine there was a no cost kiosk. I started to retrieve my reservation and halfway by means of this method “D†walked approximately me and claimed “This can be for firstclass passengers only†I seemed up within the display screen perplexed mainly because there wasn’t any indicator or indicator that Discover More Here the kiosks were first-class kiosks and In addition I puzzled how “D†realized I was or was not first-class and why she would make such an assumption. I replied “Justification me?†“D†condescendingly said “These kiosks are for first class travellers onlyâ€.