I choose to touch upon how horrible your flight and client service was these days. Flight 4425 was suppose to go away at five pm from DC and get to Atlanta. We didn’t consider off from DC until finally 6:twenty pm. We were told it absolutely was likely to be a 10 minute delay but we under no circumstances boarded the airplane until finally way later on. Then the pilot reported there was no hold off In spite of getting delayed 45 minutes and then had us sit around the runway for more than 35 minutes. I comprehend you have no Command more than the turbulence we seasoned but we arrived in ATL and so they didn’t Have got a terminal for us to unboard.
I used to be delayed on Monday feb fifteenth twice prior to staying cancelled and bumped to Tuesday. While I was annoyed I recognized. Then at 10:30pm I have a text declaring my Tuesday flight was cancelled right until Wednesday.
As a business, you may have stepped way from line having a general public position on this. Though the position you’ve taken successfully favors “discrimination†versus all folks who're entitled towards the Exclusive protecting provisions savored by a privileged minority.
I did not have any bags to examine! Why does AA Customer Service keep on to lie about reasons the flight was overbooked? The ticket agent informed me the flight was overbooked.
I are already looking to make contact with the airline for over one hour with none results. What exactly are my options?
I needed to vent my aggravation While using the baggage problem with all your airline. Everything else was fantastic, even so the way my baggage was taken care of would make me Believe twice just before reserving with AA again. I used to be billed $25 Each and every way for 1 bag, not currently being informed my bag may very well be carried on for no demand. To include insult into the $50 billed, my bag was harmed on the outside upon remaining returned to me.
This is actually the worst flight experience I've ever had in an extended life of both equally small business and holiday getaway air journey. AND It isn't OVER Nevertheless! Our return flight headed residence–Flight AA81 leaving London Heathrow on Monday, six/27–was a number of several hours late. Alright. Then we ended up diverted to Oklahoma City to take on fuel on account of climate over Dallas. Okay. We arrived Dallas four hours late. Not so alright. There were NO agents at Customs as promised quite a few instances by crew and pilot around the London-Dallas flight. We uncovered our approach to the terminal and had been booked on AA 361 to Denver (our desired destination), which had been rescheduled thrice previously. It was rescheduled again from an 11:30 departure to midnight. We hustled to the aircraft, went to the runway and have been explained to via the pilot which the crew had to stop Doing the job.
I'm now on a flight from JFK to LAX on American Airlines (flight 0019) and was Really discouraged which i Practically skipped the flight because of terribly Extensive traces to get by security. For my eleven:00 struggle, I arrived with the airport at 9:forty five — pleased to acquire plenty of time to reach my gate, or so I thought; I scarcely made it about the flight and I was the last a person inside the doorway without any time to get h2o or use the restroom.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about exactly where I set my bag while in the overhead. It was an uncomfortable second for me And that i frankly did in no way recognize this flight attendant’s incredibly loud and arrogant attitude.
Flt 1999 from FLL on11-22-fifteen was a large number. Was delayed simply because all baggage wasn't loaded due to rain,then the baggage was loaded improperly, we taxied again towards the terminal, set the baggage and afterwards we wanted fuel given that we were being delayed. We waited for someone to come to unlock the gasoline tank(that course of action) for a minimum of forty mins.
Bravo to American Airways for providing the shock raise on your personnel. And never cowering for the disgruntled passenger on find here todays La Guardia flight. Because some attendents were cheerful and wished him an exceptionally Merry Xmas. Genuinely ?? It’s about time we took back our best wishes and grumpy men and women just continue to be from the planes and preserve their thoughts to themselves.
I would prefer to fly this Monday vs Sat but was advised I will be billed a charge. That’s amazing , taking into consideration I have already been traveling with American for over six yrs and would under no circumstances take into account flying with anybody else at any time.
I am composing to precise my disappointment with my new excursion. I designed arrangements via American Airways so that I could use my points and I had been pleased with that. I got a great value. As a consequence of an unexpected and regrettable stability breach at Albany Airport my flight to Norfolk was delayed two hours. We rebooked to Newport Information in lieu of Norfolk to get there at a good hour. Our baggage nevertheless went to Norfolk. We rented a car or truck and picked our baggage.Within the return flight and checked our luggage and afterwards received an e-mail from YOU telling us of a delay and based on the data YOU presented we rebooked to the later flight.
You will find a Center aged African American female with a short hair Slash and Eyeglasses at your Philadelphia Airport location who refused to offer me her comprehensive name when I requested it as a consequence of her despicable Perspective. She finally informed me her title was “D†and hid her name badge as she mentioned this. “D†won't should have a career in consumer service and especially not in the firstclass sign in spot in which I encountered her. As I rushed previous the extended TSA line for the self service ticketing counter with only forty minutes until my flight departed I had been satisfied to check out there was a absolutely free kiosk. I began to retrieve my reservation and halfway as a result of this process “D†walked up to me and explained “This really is for first class passengers only†I appeared up within the display baffled mainly because there wasn’t any indicator or indicator which the kiosks ended up top notch kiosks and Also I questioned how “D†knew I was or was not top notch and why she would make these types of an assumption. I replied “Justification me?†“D†condescendingly said “These kiosks are for first class passengers onlyâ€.